Service Monitoring
View real-time status for key church IT services.
Support Portal
A support portal is a centralized hub for submitting and tracking tickets, accessing guides and FAQs, and quickly finding solutions to common IT issues.
Go to Support Portal →Log in to submit new requests, check ticket status, and browse IT resources in one place.
A support platform where users can submit IT issues or requests and receive assistance, ensuring quick resolutions and streamlined communication.
Help Desk
Use the Help Desk when something isn’t working, you’re locked out, or you need hands-on support.
Submit a Help Desk ticket →System Status & Service Updates
Get real-time updates on email, Wi-Fi, apps, and web services. Check for maintenance, outages, and service health on our Status Page.
Open Status Page →Check whether core systems are operational before submitting a ticket.
A centralized hub of step-by-step guides, FAQs, and resources designed to help you quickly find answers and solve common IT issues.
Knowledge Base
Start here for “how do I…” questions like connecting to Wi-Fi, setting up email, or printing on campus.
Browse articles →Account Request
Streamlines the process of requesting new user accounts or access to systems, ensuring quick and secure onboarding with minimal effort.
Request an account →Use this form for new staff, volunteers, and role changes that require access to IT systems.